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Very disappointing organization. The balloon flight itself was beautiful and the pilot was professional, but that is where the positive experience ends. The overall organization was far below standard and did not match what was promised in advance. The bus arrived late, was outdated, and clearly not suited for the number of passengers. Instead of the promised private transfer for our group of 8 people, additional passengers were added without any prior communication, and multiple unannounced hotel pick-ups were made. The promised breakfast was also not provided. What is most concerning is the

First of all, book the second ride because it cost less and you will end up in the same ride as the people who paid for the first ride. By the time you get on a balloon, sunrise will have come and gone, and you will have a wonderful fun experience in a hot air balloon. Do not expect to be in the sky, watching the sunrise, no matter what time you book. The people who operate the balloons have to wait for the airport authority to tell them that the air is OK for them to go up because of the wind is blowing in the direction of the airport. It will not allow them to go fly. The whole watch the sun

Vista maravilhosa do balão mas para variar o transporte sempre deixa a desejar, com exceção do piloto do barco que foi muito atencioso.

Amazing !!! Le guide était parfait! Guid was perfect ! Je recommande cette excursion les yeux fermées.